mhs homes – Your Privacy (Easy Read) This is an easy-to-understand version of our full privacy notice. It uses short sentences and plain words. Who we are. We are mhs homes. We look after homes and support people who live in them. We must follow UK data protection laws to keep your information safe. What is personal information? Personal information is information about you. This can include: * Your name and address * Your phone number or email * Your date of birth * Information about your home * Information about your health or support needs (only if needed) We only collect what we really need. Why we use your information We use your information to: * Give you housing and services * Keep you and your home safe * Repair and manage your home * Provide support if you need it * Follow the law We do not use your information unfairly. Who we share information with Sometimes we must share information, but only when allowed by law. We may share information with: * Local councils * Doctors or support services * Contractors doing repairs * Benefits or fraud teams * Police or courts (if the law says so) We never sell your information. What we do not do * We do not use your information for marketing * We do not sell or rent your information * We do not share it without a legal reason or your permission Keeping your information safe We keep your information safe by: * Using secure computer systems * Locking paper files away * Only letting trained staff see it Your information is stored safely in the UK or Europe. How long we keep your information * Only as long as needed * Following legal rules When it is no longer needed, we delete it safely. Your rights You have rights over your information. You can: * Ask to see your information * Ask us to fix mistakes * Ask us to delete it (sometimes) * Ask us to stop using it in some cases Talking to us If you have questions or worries, contact us: mhs homes, Broadside, Leviathan Way, Chatham, Kent, ME4 4LL 01634 565333 data.protection@mhs.org.uk You can complain to the Information Commissioner’s Office (ICO) if you are unhappy. Want more detail? Read our full privacy notice on our website. This Easy Read does not replace the full privacy notice.