We’re pleased to welcome two new members to the Heart of Medway Board.
Joining us are Shabana Yousaf and Pam Bhamra. Shabana is a highly experienced asset management professional, while Pam brings extensive strategic leadership experience from across the housing sector.
Shabana, who also sits on the mhs homes group Board, says growing up in social housing and experiencing homelessness as a child has shaped her commitment to the sector.
“I understand the difference a stable home can make – without it, I wouldn’t be here doing what I’m doing today.”
A Fellow of the Chartered Institute of Building, Shabana has held Director and consultancy roles across housing associations, local authorities and charities. She has developed a strong reputation for her expertise in statutory compliance, regulation, risk and assurance.
Alongside her professional work, Shabana is an active mentor with a focus on investing in ethnically diverse communities and creating opportunities for people to break through structural barriers and glass ceilings.
She lives with her husband and three children in Essex where she is deeply involved in local initiatives, particularly around food waste reduction, sustainability, community development and placemaking.
“The strong community focus is what appeals to me most about Heart of Medway and mhs homes,” says Shabana. “I’m excited to share my experience and help create opportunities that shape better services, strengthen our neighbourhoods and support local people.”
Driven by purpose
Pam Bhamra has worked in social housing for 30 years and says purpose is what drives her. “There’s nothing more basic and fundamental than a roof over your head. Being able to support people to have a safe, secure home is incredibly important to me.”
Pam began her career in housing management and progressed into leadership roles. She is currently Director of Communities (London) at Places for People, a position she took on following the merger with Origin Housing, where she previously served as Director of Resident Services.
Making a difference locally has always mattered to Pam, and Heart of Medway’s place-based approach really resonated with her. “I grew up in the Midlands and my father was someone who did a great deal for the area – community and voluntary work. He was always very active, and that ethos and mindset of doing something more is part of who I am.”
One of the ways Pam puts this into practice is by mentoring and helping others to progress in their careers. And as a female leader from an underrepresented background, she is looking forward to bringing her personal insight and experience to the Board.
“It’s fantastic to be part of an organisation which already has such diverse representation on its Boards and at executive level. Diversity of thought, background and perspectives is so important in shaping a strong organisation that truly understands and reflects the communities it serves.”
Heart of Medway Chair Sandra Skeete said she is delighted to welcome Shabana and Pam, highlighting the unique value they bring through their leadership, personal experience and deep commitment to social housing.
“Both Shabana and Pam have incredible qualities and expertise. We feel very fortunate to have their perspectives supporting our continued good governance and helping us make a positive impact on our local communities.”