From May, we’re introducing Voicescape reminder calls to help you keep track of your repair appointments. We already send text reminders, but these calls will make it easier to confirm or rebook if the time no longer works for you.
What to expect
- You’ll receive a reminder call from 01634 756675
- Calls will come 1 week before, 3 days before, and the day before your appointment
- The message uses a real recorded voice, not a robot
- You can press a number during the call to speak to us if you need to rebook
- If you don’t answer, you may receive a voicemail or a follow‑up text
- Calls will only ever come between 9am and 4:30pm
How to check it’s genuine
All Voicescape reminder calls will come from 01634 756675. If you’re unsure, call our main number on 01634 565333 and we’ll confirm whether you have an appointment booked.
Keeping your details up to date
Please make sure we have your correct phone number so you don’t miss any reminders.
This small change will help reduce missed appointments and make repairs more convenient for you.