At mhs, we're committed to providing services that meet the needs of all our customers.
As part of an ongoing project, members of our team are currently contacting customers by telephone to learn more about any support, communication or accessibility needs they may have. These conversations will help us ensure we're providing services in the way that works best for you.
If you receive a call from us, please be assured that it is genuine. Our colleagues will clearly introduce themselves, explain the purpose of the call and answer any questions you may have about the project.
For your security:
We will never ask for your banking details or passwords
You are welcome to ask the caller to confirm their identity
If you're unsure about a call, you can end the conversation and contact us directly using the details on our website to verify it.
The information you share will help us improve how we communicate with and support you.
Thank you to everyone who takes the time to speak with us.
If you have any questions about this project, please contact our Customer Contact Centre on 01634 565333 or email [email protected].