Repairs and Asset Management Panel (RAMP)
Keen to learn more about how we look after your Heart of Medway and mhs homes? Want to gain an insight into how repairs and property management areas work? Are you interested in helping shape these key services? Well then, the new Repairs and Asset Management Panel (RAMP) group may be just the fit for you.
The RAMP group, which has only recently been set up, is designed to act as a forum where customers can get a better understanding of the work we do. We’re looking at how we can further collaborate with customers to make improvements in service delivery, agree priorities, and review performance and messaging. The group will be looking for more customers to get involved as the structure develops.
If you’re interested in joining RAMP, please fill in the form below. If you'd like more information, please contact our Customer Engagement team via email at [email protected] or call us on 01634 565333.
RAMP application form
Privacy Statement:
By completing this form, you are agreeing for us to contact you about customer experience activities, invitations and opinion polls. Any data collected in handled in line with our privacy notice: https://www.mhs.org.uk/legal/privacy-notice/
Complaint Note:
Whilst we try to review all feedback given within this survey, please note that dissatisfaction or complaints given in this survey, may not be logged as a formal complaint. This means your concern may not be investigated or responded to should it be raised within the survey only. To raise a formal complaint, you can email [email protected] with your concerns. Alternatively, you can complain to any mhs employee, raise your complaint on My Account, write to us, call us or visit our office in person. To read more about how we handle complaints, have a look at our complaints page on our website: https://www.mhs.org.uk/support-and-advice/compliments-and-complaints/make-a-complaint/ . If you require this information in an alternative format, then let us know and we will arrange this for you.