Join the Customer Scrutiny Panel and help shape our services

We’re looking for mhs homes and Heart of Medway customers who want to make a difference by joining our Customer Scrutiny Panel (CSP).
The CSP is an independent group of customers who look at our services, speak to customers and colleagues, review evidence, and make recommendations to help us improve. You don’t need any previous scrutiny experience – just your lived experience as a customer, a willingness to listen to different views, and an interest in helping shape how we work.
Members receive training, support, travel expenses, and use of a tablet to help them take part. This is a voluntary role, and meetings take place monthly with some additional review activities during the year.
Applications are open now and close on 30 October.
You can find more information and the application pack below. If you need support completing the form or want to talk through what’s involved, please get in touch:
Annette Beer
07525 219660
