It's important you let us know about water leaks as it's our responsibility to fix them.
You'll need to report the following as a repair:
- Damaged seals around baths and showers
- Leaking high level gutters, overflow pipes and rain water pipes
- Leaking pipework
- Leaks coming from roof – missing slates or tiles can be seen from ground level
- Blocked gutters – water spilling over on a regular basis or splattering against the walls
- Downpipes – holes in the back or water escaping
- Penetration around window frames
- Cracks to external walls
- Blocked vents or extractor fans
The best way to report a water leak is through My Account. Simply log in and select 'book a repair' in the menu. If possible, please upload a photo so we can see the problem.